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  • Walmart Raises Return Rate Threshold to 9% for Resold Items

    Walmart Raises Return Rate Threshold to 9% for Resold Items

    Walmart has updated its Seller Performance Standards by increasing the Return Rate threshold for Resold items from 6% to 9%. This change recognizes that resold and pre-owned products naturally have higher return rates than new items. Customers may return these products more often due to cosmetic differences, condition expectations, or compatibility issues, even when the seller accurately describes the item.