Multi-channel Order Management

What is Multi-Channel Order Management?

Multi-channel order management tools help online sellers manage orders from different platforms—like Amazon, Walmart, and Shopify—in one place. Instead of switching between accounts, sellers can view, process, and fulfill all their orders from one dashboard. Selling on multiple marketplaces is great for business—but it can get messy. Manually tracking orders across marketplaces leads to delays, mistakes, and unhappy customers. A multi-channel fulfillment system keeps everything organized and on time.

How It Works

Our multi-channel order management software connects to all your sales channels. When a customer places an order, it shows up on your dashboard instantly. You can then fulfill it using your warehouse, Walmart Fulfillment Services (WFS), Amazon Multi-Channel Fulfillment (MCF), or other 3PLs.

Streamline Your Multi-Channel Order Management

With GeekSeller you can manage orders from Amazon, Walmart, Shopify, TikTok Shop, and more—all in one place. GeekSeller helps you stay organized, reduce errors, and fulfill faster. Our Order Management Software lets you manage all your orders from one dashboard. You can automate tasks, sync data across platforms, and track every order from start to finish.

• Multi-Channel Dashboard
  View and manage orders from different marketplaces in one simple interface. Filter by sales channel, fulfillment status, and more.
• Automatic Order Import
  Orders from your connected stores are imported in real-time. No need to switch between platforms—everything is in one place.
• Order Routing and Splitting
  Send orders to different warehouses or 3PLs automatically. If a product is in multiple locations, we can split the order based on where items are available.
• Partial Fulfillment Support
  Handle split shipments with ease. We track and sync each part of the shipment so your marketplaces stay up to date.
• Automation Rules
  Set rules for tagging, routing, and handling orders. Automate routine actions to save time and reduce errors.
• Shipping Labels and Carrier Integration
  Generate shipping labels directly in GeekSeller. We connect with FedEx, UPS, ShipStation, ShipWorks, and more.
• Status Sync and Inventory Updates
  We automatically update your marketplaces with tracking info and shipping status. Inventory levels sync to avoid overselling.
• Returns and Cancellations
  Manage returns and cancellations right inside the platform. We update the order status and inventory as needed.
• Manual Orders
  Create custom orders for phone or email sales. Useful for wholesale or one-off transactions.
• B2B and Wholesale Orders
  Support for bulk orders, purchase orders, and special terms. Easy tools to handle business buyers.
• Custom Integrations
  Need something unique? Use our API or talk to us about custom solutions.
• ERP and WMS Connections
  We integrate with ERP and warehouse systems for full control of your order lifecycle.

Must-Have Features of a Multi-Channel Order Management System

Feature	Description
Centralized Order Dashboard	View and manage orders from all sales channels in one place.
Real-Time Order Syncing	Automatically pull new orders as they are placed.
Automatic Order Routing	Route orders to WFS, MCF, 3PL, or custom fulfillment based on rules.
Shipping Label Integration	Generate labels using marketplace or third-party carrier accounts.
Tracking Number Sync	Auto-update marketplaces with tracking information.
Bulk Order Actions	Perform batch operations like fulfillments or exports.
Order Status Updates	See and update order statuses in real time.
Return Management Support	Process returns and exchanges across all platforms.
Custom Notifications & Alerts	Receive alerts for issues like failed syncs or late shipments.
Multi-Warehouse Support	Fulfill orders from multiple warehouse locations.
Easy Setup & Channel Integration	Quick integration with Amazon, Walmart, Shopify, etc.
User Permissions & Team Access	Control access levels and permissions for different team members.
Reports & Analytics	Get insights on order volume, shipping performance, and fulfillment speed.
Reliable Customer Support	Access responsive support via chat, email, or phone.