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Extended Holiday Returns at Amazon (2023)

Amazon has announced its Extended Holiday Returns policy for 2023, which is one month shorter than the guidelines Walmart released earlier this month. Products purchased between November 1 and December 31, 2023, can be returned until January 31, 2024. For Apple-branded items, the return deadline is January 15, 2024.

This rule covers all order types: FBM, FBA, and direct Amazon retail orders.

While the return period is extended for most items, the eligibility criteria for returns stays the same.

For further information on the returns policy and to see the return eligibility for different categories, visit the Return and Refunds section.

About the Author

Daniel Sodkiewicz (Co-founder and CTO)

Daniel is a CTO and co-founder of GeekSeller with years of experience in software development, online marketing, UX design, and e-commerce consulting. Based in Austin, TX, he is an established expert in the industry. Daniel keeps a close eye on the latest trends and news in e-commerce and regularly writes about it on this blog and LinkedIn.

6 responses on this

  1. Sam October 24, 2023 12:03 am

    Walmarts extended return policy started October 1

    Reply
    1. Daniel Sodkiewicz (Co-founder and CTO) October 24, 2023 2:11 am

      Hi Sam, yes they have exact the same terms as Amazon, we covered it earlier this month.

      Reply
  2. G. October 24, 2023 10:41 pm

    So Dan, it’s NOT the same exact terms since Oct 1 and Nov 1 are different dates, which are a month apart on everyone else’s calendar.

    Reply
    1. Daniel Sodkiewicz (Co-founder and CTO) October 25, 2023 12:48 am

      Ohh…wow. You’re absolutely right. My apologies for the oversight. This is a big difference, I corrected the news content also. Thank you for pointing it out!

      Reply
  3. Jay November 1, 2023 3:09 pm

    I talked to Amazon today and the said they still have not started up the extended return policy and do not know when they will. It was just an associate so maybe they did not know?

    Reply
    1. GeekSeller November 1, 2023 3:54 pm

      Hi Jay, It might be, as those policies change often, this is the official Amazon page with the policy – https://sellercentral.amazon.com/help/hub/reference/201725760

      Reply

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