Walmart Canada Returns Expectations

Walmart Canada team has recently updated its Return Policy. Below you can find the most important changes:

  • In-store Returns means that customer drops it in Walmart store locations. In-Store Returns that are completed are reported on the Returns section of the Seller Center dashboard.
  • Direct to Seller Returns are initiated by the customer by contacting the seller’s customer service team to submit a request. You will receive these return requests through your customer service email, provided in your Partner Profile. Any returns deemed a seller’s fault, such as late shipments, damaged goods, incorrect items, etc., must be provided with a free return shipping option and refunded in full once received.

Please review the full Marketplace Returns Policy for further details.

About the Author


Tom is a senior customer support representative at GeekSeller with over half a decade of experience in the e-commerce space. Tom enjoys biking, hiking, and painting.

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