BigCommerce sellers used to connect directly to Amazon’s Multi-Channel Fulfillment (MCF) through an official app. But that option is no longer available to new users—there’s no official announcement, but it’s clear from Amazon’s site and what we hear from sellers.
To use Amazon MCF now, you’ll need to use a third-party app from the BigCommerce App Marketplace.
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Why the change?
Maintaining direct connections to platforms is complex. APIs change, rules change, and keeping everything updated takes a lot of work. Companies like Amazon and BigCommerce are focusing on their core platform and leaving these integrations to third-party developers.
That’s not necessarily a bad thing. Third-party apps often offer more features, flexibility, and dedicated support.

What this means for you
If you’re used to the direct BigCommerce-Amazon MCF app, this change may feel like a hassle. But it also gives you options—apps that may better fit your business.