If you participate in Walmart WFS (Walmart Fulfillment Services) program and run into some issues, there’s good news. You can now contact Walmart not only via a support case through Walmart Seller Center but also call them to get immediate support. As for now, phone support is only available for WFS related categories and issues; other concerns have to be still addressed via support cases.
To contact WFS phone support, please follow the instruction in this guide; just pick Walmart Fulfillment Services (WFS) Program as a support category. After selecting a sub-category, you will see two options to choose from – a regular support case or phone support: