Walmart has initiated an extended returns policy for the holiday season, applicable to purchases made from October 1 to December 31, 2023, allowing returns until January 31, 2024, with few exclusions. Aimed at enhancing customer satisfaction and fostering repeat business, this policy is mandatory for sellers on Walmart’s platform, projecting a positive impact on sales conversions.
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Walmart now allows larger items, up to 500 pounds, in its shipping service, making it possible to send big things like fridges and furniture. Additionally, with its new multichannel feature, sellers can fulfill orders from different platforms using WFS, presenting a robust alternative to Amazon’s MCF.
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Just in time for the holiday season, WFS has enhanced its services, allowing customers to store and ship a wider range of items without any minimum or maximum restrictions. Now accommodating products that are larger, longer, and heavier, and even those in multiple boxes, WFS caters to items such as big screen TVs, home gyms, pools, and furniture, to name a few, within new limits of up to 500 lbs. and dimensions of 120″ x 105″ x 93″.
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In the latest Marketplace Newsletter, Walmart highlights the importance of genuine and transparent product reviews. Sellers are urged to get familiar with the policy, especially about incentivized reviews and those submitted by company employees. Not following these guidelines might lead to suspension or termination.
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During the recently concluded Seller Summit, Walmart unveiled its ambitious plans to expand its Marketplace to Chile. This strategic move aims to offer cross-border sellers an avenue to reach a fresh market and is a testament to Walmart’s continuous drive for global expansion and outreach.
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Eligible sellers receive email notifications inviting them to explore the new Search Engine Marketing (SEM) tab on the Growth Opportunities dashboard within Seller Center. This feature enables you to create campaigns that promote your Walmart listings on Google search results using Shopping Ads.
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The newly unveiled Walmart Restored Premium is an enhancement of the existing Walmart Restored program, offering high-quality refurbished items to customers. Apart from offering customers “like-new” items at affordable prices, Restored Premium presents a considerable opportunity for Walmart’s Marketplace sellers.
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Walmart Marketplace has introduced changes to the Pro Seller Badge criteria. Please refer to this guide for step-by-step instructions to improve your chances of earning or retaining the Pro Seller Status. Remember to meet the new requirements by September 5th to qualify.
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Walmart Open Call 2023 is happening on October 24 and 25, offering pitch meetings and breakout sessions. Priority consideration will be given to Walmart Marketplace sellers. If you sell products made, grown, or assembled in the U.S., apply now for a chance to present them to Walmart merchants and potentially have them sold in Walmart stores and Sam’s Clubs. Space is limited, so act quickly to be among the first applicants considered for a product pitch meeting.
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