Category: Walmart

Walmart’s New Sustainability Initiatives: What Do They Mean for Marketplace Sellers?

Walmart unveiled several new initiatives to reduce waste associated with its online orders. The company is shifting from plastic to recyclable paper mailers, optimizing cardboard box packaging, offering customers the option to consolidate shipping, and providing an opt-out for single-use plastic bags for online pickup orders. Marketplace sellers using WFS will be part of this sustainability drive.

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Updates to Walmart’s Automatic Cancellation Policy (starting June 6, 2023)

Starting from June 6, Walmart is modifying its automatic cancellation window, reducing it from 6 days to 4 days post the Estimated Ship Date (ESD). In essence, sellers will have to provide valid tracking information to buyers by the ESD, and definitely no later than 4 calendar days post-ESD. Orders failing to comply with this will be automatically cancelled, potentially impacting sellers’ cancellation performance metrics.

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Walmart’s Review Accelerator Program

Walmart has launched a new program called the Review Accelerator Program that encourages customers to leave feedback after purchasing a product on Walmart.com. Customers who purchase an item participating in the program will be asked to write an honest and accurate review in exchange for a digital reward for their next purchase on Walmart.com. Marketplace sellers who enroll their items in the program will be charged a $10 service fee per review.

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