How to Recover from a Walmart Suspension for High On-Time Delivery Rate (OTD)
Getting suspended by Walmart due to a high On-Time Delivery (OTD) rate is a common challenge that many sellers encounter. This metric is critical to maintaining a good standing on the platform because it directly affects customer satisfaction. A high OTD rate means that your orders are not reaching customers within the promised time frame, which can lead to customer complaints, negative reviews, and ultimately, a suspension from Walmart. While this situation can be stressful at first, it’s a problem that can be resolved with a few strategic adjustments. Here are some actionable steps you can take to recover from an OTD-related suspension.
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